Privacy Policy

Richy Leo Casino

Protecting the privacy of our players remains a top priority for Richy Leo Casino. We handle all personal data with the utmost care, ensuring transparency in our processes and compliance with relevant data protection regulations.

Information We Collect

When you register an account or interact with our platform, we gather information that enables us to deliver a secure and personalised gaming experience. This typically includes details such as your full name, date of birth, residential address, email address, telephone number and payment information. We only request data that is necessary for account verification, transaction processing and regulatory compliance.

Technical information is also collected automatically during your visit. This may include your IP address, browser type, device operating system, pages viewed and the time spent on our site. Such data helps us monitor performance, prevent fraud and improve the overall functionality of the platform.

How We Use Your Information

We use the collected data to create and manage your account, process deposits and withdrawals, and provide customer support when needed. It also allows us to verify your identity, ensure responsible gambling practices and meet legal obligations under gambling regulations.

Where you have provided consent, we may use your contact details to inform you about new games, bonuses or promotional offers. You retain full control and can adjust your communication preferences at any time through your account settings or by contacting support.

Sharing and Disclosure

We do not sell or rent your personal data to third parties for marketing purposes. Information may be shared only with trusted service providers who assist in operating our platform, including payment processors, identity verification agencies, hosting services and analytics partners. All third parties are bound by strict contractual obligations to protect your data and use it solely for the purposes we instruct.

Disclosure may also occur when required by law, such as to comply with licensing conditions, anti-money laundering requirements or requests from regulatory authorities.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your login details, analyse site traffic and personalise content. Essential cookies are necessary for the platform to function correctly, while others help us understand user behaviour and improve our services.

You can manage or disable cookies through your browser settings. Please be aware that restricting certain cookies may limit some features available on the site.

Data Security

We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse or alteration. These include encryption, secure servers, access controls and regular security reviews. While we strive to protect your information, no system can guarantee complete security.

Your Rights

You have the right to request access to the personal data we hold about you, to correct any inaccuracies, or to request deletion or restriction of processing in certain circumstances. To exercise these rights, simply contact our customer support team with your request. We will respond in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any material updates will be communicated through the website or via email where appropriate. Your continued use of our services after such changes constitutes acceptance of the revised policy.

If you have any questions about how we handle your data, please reach out to our support team who will be happy to assist.